Dear Members of Our Southern Alberta Community,
As we have grown our business in Lethbridge and its surrounding areas, we have had the honor to get to know you and your families. You have been generous and kind to us as our business has grown and changed, since we began in 2013. As we move into uncertainty with the development and potential spread of COVID-19, we want to make sure that you are cared for.
Out of gratitude, we want to offer ourselves in this way:
We realize that many of you are more vulnerable to serious sickness and/or are caretakers of those who are. If you find yourself in need of food, necessary items, or help, would you please let us know? Our crews travel all over Lethbridge and are willing to lend a hand or drop off necessities where needed. We feel that this is such a small way that we can love you, our neighbors, during this time, but a tangible way that we can meet your needs as we grapple with our new temporary normal. We want to be cared for and remind you that you are not alone in any of this.
In regard to your snow removal and future lawn care:
We plan to continue scheduled service as usual. If we feel unwell or if this needs to change, we promise to tell you and not come onto your property. Our team members are taking special measures to not contract or spread the virus. We want to care for your health, as well as, your yard.
During these uncertain times, one thing is certain – the snow will continue to fall and grass will continue to grow. We realize that many of our clients might experience lost income during this period and we want to walk this road with you.
How to reach us:
Contact our office 403-394-3478 or email firstname.lastname@example.org and we will line up appropriate care for you. We will be running our regular office hours, for now from our office but with any potential future possibility of a quarantine, from home. Our client management system is internet based and we made a switch this winter to an online phone system, which means we can take care of your regardless of where we are.
We are thankful that we get to serve you by doing the things that we enjoy. We promise to wash our hands, and then lend them out to those in need.
All the best,
The entire team at Lawn & Snow Bros Inc.